Let's Pause Support
Need a hand with the app? We're here to help you stay grounded, manage mood shifts, and keep your support team close. Please give us up to two business days to respond.
Contact
Email support@letspause.ca and include any screenshots or details that will help us troubleshoot quickly.
- Hours: Monday – Friday
- Response time: within 2 business days
FAQs
How do I send alerts to my care team?
Open Settings and tap Profile & Alerts to add the caregivers, emergency contacts, or clinicians you want to notify.
What happens when Let's Pause flags possible mania?
You'll see next steps on-screen and the app automatically emails a PDF report to your mental health team so they stay informed.
Can I export my check-ins?
Every mania result generates a PDF summary in the background, and the app automatically delivers it to your mental health team.